Up until about 1995, most leadership books that were written were really about management The message was leadership and management were one in the same

What differentiates your business from that of your competitor Study after study shows that it is your people

In banking, key performance indicators (KPI) play a significant role in determining your bank's level of performance KPIs may either be financial or non-financial and should be set to suit the bank's organizational framework, strategies and objectives

Your journey into fulfilling your Hundred-Fold-Life will also include some of the same attributes as your past work life When you work for someone else, you will have a job description, listing those things that you are expected to accomplish as well as a work schedule, listing the hours in which you are expected to accomplish them

???There is only one boss The customer

Holding effective meetings is just a matter of how you do it The manner by which meetings are held can affect business productivity

Help desk ROI or return of investment is highly associated with customer satisfaction for both internal and external customers With high help desk effectiveness, customer satisfaction will translate to higher ROI and profit margins

Marketing is an important function of business organizations It is through marketing that consumers become aware of the products or services offered by different companies

Time management and project expense tracking requirements vary from company to company, but to streamline efforts and maximize productivity, nearly every organization will at some point need help The million dollar question most companies ponder is whether to build a software solution in-house or choose a packaged solution

What is a business without sales and productivity It would become an utter failure, right